Knowledge Base
Back to EpiOn
Response Time
Working with EpiOn
Financial Questions
Transition
References
Response Time
Contractual Issues
Security
About EmPower
About EpiOn
Company Size / Staffing
Location
Stability
Compliance
Back to home
Knowledge Base
Working with EpiOn
Response Time
Working with EpiOn
Financial Questions
Transition
References
Response Time
Contractual Issues
Security
About EmPower
About EpiOn
Company Size / Staffing
Location
Stability
Compliance
What are your hours of operation for the help desk?
EpiOn’s help desk is staffed from 7:00 am to 5:00 pm Central Standard Time, Monday through Friday. After-hours emergency service is available via our on-call engineers 24x7.
Related articles
If I need someone onsite in an emergency, how quickly can you get here?
Do you have any clients like us?
What if we aren’t happy? Am I locked into a long-term contract?
What is your typical response time to service requests?
How long is the term of your agreement?