Managed IT for Reduced Risk and Improved Productivity.
Most business who struggle with IT don’t have a technology or support problem – they have a process problem. Lots of IT firms will talk about being “proactive” but are they really? If you look at how they allocate their time, do they spend more time preventing issues or more time responding to issues?
EmPower by EpiOn is a process-driven approach to IT management that focuses on improving your staff’s productivity while lowering your business risk related to technology. EmPower is built around 3 core pillars:
Synchronizing technology to business goals to move the needle for your business.
We begin with a process called Alignment. Alignment consists of two parts: Technical Alignment and Business Alignment. Technical Alignment is an ongoing process of reviewing, configuring and implementing technology based upon recognized best-practices. Business Alignment is the process of making sure that your technology aligns to your business goals to truly “EmPower” your team to be more productive.
A proven, turn-key suite of IT tools and solutions.
EmPower includes a comprehensive suite of tools and resources that are commonly referred to as Managed Services. These Managed Services deliver a turn-key IT environment built upon security, performance, data protection, and issue avoidance. The right environment, along with proper user education and training, turns your technology into a productivity “lever” for your business.
Responsive end user support.
Through Alignment and Managed Services, our goal is to minimize the need for “reactive” support. Having said that, there will always be a need for end user support. Our Service Desk provides your team with unlimited access to support when they need it most.
When IT Matters...
If IT is mission-critical to your operation, we would love to chat with you.
At EpiOn, our core mission is to EmPower people to achieve more through technology. If IT matters to the operations of your organization, then EmPower is all about delivering a better outcome. Be it in partnership with your current IT staff or as your turn-key, outsourced IT department, we would appreciate the opportunity to learn more about your needs.
Feel free to look around our site. If you would like more information about our approach to managed IT services, please take a moment to fill out the form on the page or give us a call at (931) 526-3742.