Chances are, you most likely view your vendors as a necessary evil. While you have to work with them to get the things that your business needs to function, it’s hard to not think of everything else that could be accomplished in the time you spend dealing with them. Unfortunately, there are even more costs to dealing with vendors that you may not have considered.
Tech support is there to help you, except when it isn’t. Many fraudsters will pose as a support technician to gain a target’s trust, only to cause them serious issues. To keep your organization safe, make sure that you are able to spot the warning signs of tech support fraud.
Internet-users rejoice all over the world, for just last week, Internet Explorer 8, 9, and 10, will no longer be supported by Microsoft. That’s right; no more patches or security updates for good old IE. This makes continuing to use older versions of Windows a cause for concern. Perhaps this is for the best, but in light of this news, users of IE will want to either update to IE 11, or switch to a new browser.
When your company is considering a shift to hosted phone systems, migration to the cloud can be either the best thing you have ever done or the worst. Most companies are drawn to the immediate slash in expenses and expanded functionality, which is the main driver behind the widespread adoption of cloud voice. There are a few things to consider when making this transition, though.
Every business operates on a budget and every employee has a responsibility to make sure that their actions keep their company within said budget. Budgets don't like surprises, and employees don't like a busted budget being traced back to them. This reality can make things messy and expensive when it comes to doing IT the break-fix way.
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