For years, IT departments have been stereotyped as an antisocial bunch hiding in the shadows of server rooms, only coming out when a fellow employee experiences a problem with their workstation or a new gadget is released. Today, thanks to the prevalence of technology in every aspect of business, technicians are on the forefront of major business decisions and this stereotype is no more!
Who's in charge of making the decisions in your business concerning technology? Ideally, you want an internal IT manager or a CIO with IT experience calling the tech shots. However, many businesses don't have this luxury. According to a CompTIA survey from last November, 48 percent of businesses have managers making decisions about technology implementation that don't have IT experience.
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